Your privacy at Frolic Cat

Frolic Finds LLC operates Frolic Cat at froliccat.com. This policy explains the information used when you browse our shop, contact us, create an account, or place an order.

Information you give us

We receive the details you enter, such as your name, email, phone number, billing and shipping addresses, account information, order contents, and messages. Please avoid sending sensitive information through the contact form.

Information used by the website

Our website and hosting services may process your IP address, browser information, page requests, and technical logs to provide pages, protect accounts, and investigate errors or misuse. Shopping sessions use essential cookies to remember the contents of your bag and connect those contents to checkout. Account and login cookies support access to your account.

Cookie choices

The cookie banner offers Accept and Decline. We store that choice in your browser’s local storage under fc_cookie_choice so the banner does not repeat. You can reopen it with Cookie Settings in the footer. Essential shopping and login cookies continue to work with either choice. We currently use no optional analytics or advertising scripts, so accepting does not activate an advertising tracker. Clearing browser storage removes your saved choice.

Why we use information

We use the information needed to process and deliver orders, provide order updates, answer questions, handle returns, maintain accounts, prevent fraud, and meet recordkeeping obligations. We do not use a contact-form message to enroll you in marketing.

When information is shared

Service providers that support hosting, email, order processing, and parcel delivery may receive the details needed for their work. We may also disclose information when required by law or to protect legal rights. Frolic Cat does not trade your personal details for money or provide them to advertising networks for targeted advertising across websites.

Retention and protection

We keep order and communication records as needed for customer support, accounting, and legal obligations. We use access controls and HTTPS to help protect information. No internet transmission or storage system can be guaranteed completely secure.

Your requests

You may ask to access, correct, or delete personal information, subject to identity verification and legal recordkeeping requirements. Depending on where you live, additional rights may apply, including receiving a copy of information or appealing a decision. Contact [email protected] with your request. We do not discriminate against customers for exercising applicable privacy rights.

Children and outside links

This shop is intended for adults and is not directed to children under 13. We do not knowingly collect their personal information. External websites have their own privacy practices.

Updates and contact

We may revise this policy as our services change. The current version is dated 11/05/2026.

Frolic Finds LLC
2167 Peck Rd El Monte, CA 91733
[email protected] · +1 909-534-5807
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.