Shipping, without the guesswork.
We deliver cat furniture to addresses in the contiguous 48 United States. Our delivery area does not include Alaska, Hawaii, U.S. territories, or military postal addresses.
Two parts to the delivery timeline
Processing takes 1–3 business days. This is the time used to prepare your order before it enters transit. Business days are Monday–Friday, excluding U.S. holidays.
Transit takes 3–7 days. This is the estimated journey after dispatch. Weather, carrier interruptions, and address issues can affect arrival. The two windows are separate; transit begins after processing.
Shipping charges
Standard shipping costs $6.99 for merchandise totals below $59. Orders with a merchandise total of $59 or more receive free standard shipping. The threshold applies after any discounts and before any applicable tax. Your checkout summary shows the shipping charge before you place an order.
Following your order
When your order ships, we send tracking information to the email address you provide. Items in an order may arrive in separate packages. Use the tracking details for each package to follow its progress.
Addresses and delivery concerns
Check the street address, apartment or unit number, state, and ZIP code before ordering. If you spot an error, contact us promptly; changes may no longer be possible after dispatch. If a package is delayed, marked delivered but missing, or arrives damaged, email your order number and the tracking details. For damage, keep the packaging and include photos if possible so we can review what happened.
If a shipping delay means we cannot ship within the promised processing period, we will contact you with the revised timing and your option to cancel for a refund.
Questions on the way?
Frolic Finds LLC, 2167 Peck Rd El Monte, CA 91733.
[email protected] · +1 909-534-5807
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.